The UPS Store in 2518 Lemay Ferry Road

Customer Reviews about The UPS Store:

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  Charged me a dollar for tape to return an Amazon order..seriously!? I'd give zer0 stars..
  By Jerry Doran CHP, August 10, 2017
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  This is the worst UPS store I've ever been to. The lady that works there provides about the worst customer service possible. Tried to get a document notarized and she started making issues about our drivers license photos not matching our faces. We just traveled all over the US and passed TSA checks yet it wasn't good for her. Went to another notary down the street and had no problems whatsoever. Big freaking embarassment. Avoid this UPS store like the plague.
  By Haris Bacic, June 11, 2017
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  Horrible. The worst UPS store in STL. Rude and aggressive. Attempted to force me to buy a box when mine was fine. Told them there were other IPS stores and they suggested i drop off there. I did. Don't give them any business... ANY OTHER UPS STORE WILL BE MUCH BETTER. I dropped off without a problem elsewhere.
  By Dejan Deh, May 11, 2017
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  The Woman at the counter is TERRIBLE. I have been to many many UPS stores and mail 10-20 packages a month through UPS and this is, without question, the WORST experience I've ever had with a UPS location. I came to have an item wrapped and boxed and she was on the phone helping a customer. She was explaining to this customer that shipping something to California costs a lot more money than someplace local and after hanging up the phone muttered "idiot" quite audibly in reference to the person on the phone. Next I told her I need to wrap and box the item I am about to ship and that it is insured for $1400 (which means I need to mail it out of a CC Center or Hand it directly to a UPS Driver, I cannot mail it out of a franchise location). She charged me for a box, packaging, and one other item that I'm uncertain of what it is (it's an additional special charge, wonder what for). What I was handed at the end of the transaction was a very crudely wrapped and oblong box that DID NOT fit the device that I was mailing. The edges were bursting outward and this was NOT a rectangular or square UPS Package (WHICH I HAD PAID FOR). She gave me a totally misshapen box and if I had mailed it as-is the item inside would have undoubtedly suffered damages. I returned to the office after going to my car to photograph the haphazard packaging and asked her to repackage it in a box that will fit what I am shipping. She replied "It does fit." And I asked if she could just please get me a bigger box and put some extra bubble wrap on it so it doesn't shift around to which she replied "It has wrapping on it" in a very condescending tone. Then a coworker who appeared just slightly younger than she was came in and was talking to a UPS driver. After I got the packaging corrected to something more satisfactory I said thank you and explained that if anything happened to it my boss would chew me a new one, just trying to lighten the VERY tense mood. I received a blank stare and a grunt in return and so headed for the door. THEN, just as I approached the door she turned to the other girl, said something and started LAUGHING AT ME. I had half a mind to turn around and go back in and say something but I was extremely busy and did not have the time nor patience to go back in. The receipt says her name is Rita. So if this was you RITA, I hope that whatever crawled up your ass is just as unpleasant as your attitude.
  By Evan Slabaugh, October 09, 2016

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